Customer Experience & Service Design
Our work drawing on our “Customer Experience & Service Design” expertise.
Arkema - Unifying the group's IS around a data-driven digital platform to generate leads
Havas People - Bringing support in defining the business model and deployment roadmap for a recruitment tool
Binomes – Putting digital technology and AI in service of parasport, without compromising on accessibility
Bolloré Energy - Improving the experience and performance of business users
Bpifrance - Rethinking the complexity of a financial product catalog to deliver a better partner experience
Danone - Improving employee experience and operational efficiency in an international context
Euler Hermes - Reinventing branding for a unified digital experience and customer acquisition
Eutelsat - Developing a turnkey VOD platform for OTT providers
IDEMIA - Digitalization of a B2B purchase path
Iperia - Design of an efficient administrative tool meeting the business needs of a training program
My EH – Unifying the Customer Experience Across Multiple Countries
Orange - Improving the satisfaction of customers who move out
PMU – Rethinking the partner experience to drive sales
SFR - Managing SFR retail stores with a single tool