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EFFICIENCY AND EMOTION THE MOST IMPORTANT FACTORS IN GOOD CX, SAYS HAVAS STUDY
The X Index, Havas CX’s barometer of customer experience efficiency, surveyed 28,000 consumers across five markets, scoring 250+ brands agai ...16/03/2021
I would like to start this article by explaining why I chose the title “Why typescript” over “Typescript is better”. ...09/02/2021
Passwords are boring
Ahh passwords! Fruit of our imagination, we like to write them down on post-its and always use the same one. We are doing that because passw ...27/10/2020
PRESS RELEASE: HAVAS ESTABLISHES DEDICATED CUSTOMER EXPERIENCE NETWORK
Havas CX brings together 1200+ specialists in digital transformation, eCommerce, customer experience design and customer acquisition and eng ...14/10/2020
“Together”, a data artwork diving into the bowels of a global organization
Kirell Benzi, Head of Research at ekino and data artist was interested in the organization chart of the Havas network to create a data art w ...01/09/2020
How to use a chat-bot to stand out?
Nowadays, customers prefer to have a personalized relationship with the retailer, because their needs are every day more specific. Another a ...20/07/2020
How to ensure a millimetre Price Calculation Engine?
For a successful website, e-commerce oriented, one of the main points is the price. All way long of the client navigation, the price must re ...16/07/2020
Improvisation in Project Management
Salim has been doing improvisational theater as a hobby for many years. His aim in this post determine the underlying skills that are useful ...29/06/2020
Covid-19: how to be creative during times of crisis
In doing my research for this piece I’ve read a few other articles and have obviously been watching the news (between Netflix bingeing obvio ...21/05/2020
Tomorrow, will we all be working in a virtual world?
Can working in new ways be realised during the current crisis and beyond? ...20/05/2020
Covid-19: The new normal
How customer sentiment is shifting and what that means for brands ...04/05/2020
Covid-19: Three key elements to improve the transparency of your supply chain [Tribune published in the JDN the 24/04]
With the coronavirus crisis, many companies are facing a change...27/04/2020
Covid-19: how to optimize the cost of your cloud services ?
The upcoming unprecedented economic crisis will provide an opportunity to take advantage of another advantage of the cloud, by optimizing it ...22/04/2020
Covid-19: Performance and scalability of digital services in the age of massive remote working
Step by step, this article aims to help companies through this crisis in emergency, and up to 6 months later, in order to reconcile performa ...03/04/2020
Covid-19: How can collaboration be maintained and enhanced despite social distancing?
In these circumstances of social distancing, the ekino design team has produced...01/04/2020
HAVAS GROUP LAUNCHES BETC FULLSIX
Tech, data and creativity combined to create a new customer experience...04/03/2020
Kirell Benzi begins his tour of American universities to speak Data Art to the scientific community.
Interview of our Creative Data Scientist ...06/02/2020
Ekino supports Global P.O.S for payment in bitcoin in nearly 25,000 French points of sale.
These virtual currencies, which no longer require the intervention of a third party, could be spent in nearly thirty companies that will cho ...30/10/2019
How to become a speaker in 2 weeks
I am a passionate. And when you have a passion, you dedicate a big part of your time working on it, learning more about it. At some point, y ...30/10/2019
The Libra Blockchain project
This document will briefly review some aspects of the current Libra prototype deployed in the testnet coupled with some information mentione ...14/10/2019